FAQ

Frequently Asked Questions (FAQ)  

1. Orders and Payments

Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods.  

Q: Can I cancel or modify my order after placing it? 
A: Due to our fast processing time, once an order is placed, it cannot be modified or canceled.  

2. Shipping and Delivery

Q: How long does processing and shipping take?
A: Processing takes 1-3 business days. Standard shipping typically takes 7-15 business days.  

Q: How can I track my order?
A: After your order is shipped, you will receive a tracking number via email to monitor your package.  

3. Products and Availability

Q: What should I do if an item is out of stock?
A: If an item is out of stock, please check back later or contact our customer support for the latest updates.  

Q: Are the product images accurate?
A: Yes, but slight variations in color may occur due to lighting or monitor settings. The actual product may slightly differ.  

4. Returns and Refunds

Q: Can I return or exchange an item?
A: Due to the nature of our products, we do not accept returns, exchanges, or refunds unless the item is defective or incorrect.  

Q: What should I do if my order arrives damaged or incorrect?
A: Please contact us within 48 hours and provide photos of the issue. We will assist you in resolving the problem.  

5. Account and Support  

Q: Do I need to create an account to place an order?
A: No, you can check out as a guest. However, creating an account allows you to track orders and manage your purchase history more easily.  

Q: How can I contact customer support? 
A: You can reach us via email at fridaz983571@gmail.com for assistance.